policies

 

The Space is a brand new, boutique Pilates Rental Studio located in New York City’s Flatiron District. With new Balanced Body equipment, natural lighting, eco-conscious amenities, and an intimate setting, you can take your career to a new level.

The Space was created with the intention to provide a positive, clean, eco-friendly, and intimate Pilates environment for instructors and clients alike. It is our firm belief that the health and well-being of our instructors is pertinent to the health and well-being of their clients.

As a studio created by an instructor, for instructors, we understand the steps you are taking in your career. The Space is a home for an Instructor’s practice with financial independence from other companies. We provide information and resources that will help you launch or define your career in a way that works best for you, as well as a referral program provided by The Space to provide opportunities to build clientele.

Between Union Square and Madison Square Park, The Space is in a handicap accessible, doorman building, and is easily reachable via the L,N,Q,R,W,4,5,6,E,F,M, and 23rd st PATH. We provide the most up-to-date Balanced Body equipment, an abundance of props, a private instructors lounge with complimentary tea, and opportunities for career growth through workshops, referrals, and community service outreach.

As a member of The Space community you comply with the following:

Etiquette

❏ Clean and return equipment and props as you go during sessions to provide an organized and accessible environment for fellow Instructors.

❏  Clean all equipment and props used after each session using the eco-friendly cleaning products provided.

❏  Pay within contract guidelines for rental sessions and merchandise.

❏  Maintain up to date insurance, credit card information, and certifications.

❏  Silence cell phones and store phones and other personal belongings in the teacher lounge.

❏  Notify The Space staff of any inventory that is worn, damaged, and/or in need of replacement.

❏  Remain aware and generous with the Space in sharing with fellow Instructors.

❏  Maximum 30 minutes on any apparatus, especially the Cadillac/Trapeze Table during a session.

❏  Practice with equipment and modalities in which you are certified and legally able to teach in New York State.

❏  Respect the quiet, positive, and professional atmosphere of The Space. Bring noise levels down if you feel them increasing.

❏  Enter and exit the equipment area in a timely manner.

❏  Keep teacher lounge door closed when conversing with fellow Instructors.

❏  Respect requests set forth by the Owner and Staff of The Space.

❏  Wear appropriate fitness clothing and ensure clients are wearing appropriate fitness clothing while in a session. Refrain from using equipment in clothing adorned with glitter, zippers, buttons or anything that could damage the equipment. Indoor shoes only.

❏  Be responsible for the safety and behavior of your client while they are present in The Space.

Studio Hours

❏  Monday through Friday 7am-9pm

❏  Saturday and Sunday 9am-3pm

❏  Other hours available upon request

❏  Off Peak Hours

❏ 7:00am-8:00am ❏ 11:00am-4:00pm ❏ 8:00pm-9:00pm

Appointments


❏ Sessions must be booked via email.

❏  Sessions are 60 minutes and may be booked on the quarter hour ex: 8:00am, 8:15am, 8:30am, 8:45am.

❏  No more than 5 clients may be in The Space practicing at any given time to ensure you are provided with “Space” for you and your client at all times.

❏  If you have a handicap client or a client with specific needs, please notify The Space staff to ensure that the client is appropriately cared for.

❏  Both Renter and Client must be up-to-date with waivers and compliance of policies before the start of each session.

Rental Rates

❏  Private Sessions: $30 /hour

❏  Duet Sessions: $45 /hour - off peak hour bookings only

❏  Please inquire for larger groups and full studio bookings.

❏  Please see Perks and Promotions below for discounts.

Payment

❏ Card information must be kept on file.

❏  Payment for sessions can take place at the end of each day or the end of each calendar week per the request of the Renter.

❏  Payment is accepted via credit card and cash. If paying in cash, please provide notice so front desk staff may provide change if needed.

Cancellations

❏ 24 hour cancellation policy for all sessions booked.

❏ Any session cancelled within less than 24 hours of the booking will be charged in full.

❏ All cancellations made prior to 24 hours before the booked session will not be charged.

❏ Sessions may be rescheduled during the same business day for no additional charge, space permitting.

Self Training and Trading with CPIs

❏ Trading sessions with fellow Instructors are permitted during off peak hours and/or when there is room in the studio for free! Please schedule these sessions via email. All sessions are subject to cancellation due to priority of paid rental sessions.

❏  Self Training is permitted during all business hours for free! Please schedule these sessions via email. All sessions are subject to cancellation due to priority of paid rental sessions.

❏  Be mindful of fellow instructors and their clients and ensure the paying instructor is able to use any equipment and props during their session.

Photography/Videography

❏ Photos and videos of you or your clients at the studio are welcome and encouraged. Please be mindful of other Instructors and clients in the background.

❏  “Photoshoots” and “video shoots”, however casual, must be scheduled and confirmed via email with The Space. Requests for privacy in the studio during shoots are available for rent via email inquiry.

❏  The Space Community kindly requests that any photo taken in the studio is given acknowledgment to The Space.

The Space Client Referrals Program

❏ To be a part of The Space referral program and receive clients through the studio, Instructors must provide information via the Referral Program Form in full to ensure clients and instructors are most appropriately matched.

❏  Private Session Rate: $40/hour for the first 10 sessions with assigned Instructor and Client Referral.

❏  Standard rental rates apply beginning on the 11th session with assigned Instructor and Client Referral.

❏  As this is a program offered through The Space Community, with the Instructor as priority, we kindly ask that all referred clientele are trained at The Space Pilates studio location. This program works very hard to build your clientele, but the program cannot be maintained without your support for our community!

Perks and Discounts

❏ Recommend a Certified Pilates Instructor to The Space and receive a $90 credit to your account after they book and complete their first three Private or Duet Sessions!

❏  For any calendar week in which you book more than 10 sessions, sessions are discounted to $27 per private session and $40.5 per duet sessions. **

❏  For any calendar week in which you book more than 20 sessions, sessions are discounted to $25 per private session and $37.5 per duet sessions. **

*All above prices, policies, and availability subject to change.

**Weekly payment plan option required for discount.

***For waivers, please email britni@thespacepilates.com.

Clients in The Space with Britni

55 minute sessions. Any cancellation less than 24 hours in advance of start time of session will be charged in full. Expirations are from date of purchase. All sales final. Tax not included. All purchases are non-refundable and all prices and availability are subject to change.